Privacy Policy

Last updated: July 2026

TEMPÊTE Brand Inc. ("TEMPÊTE", "we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, place an order, or communicate with us.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit our website or place an order, we may collect personal information including:

Name
Email address
Shipping and billing address
Phone number
Payment information (processed securely through our payment providers—we do not store your payment details)
Order history
Communications with our team
Technical information such as IP address, browser type, device information, and website usage

Providing this information is voluntary; however, some information is necessary to process orders and provide customer support.

How We Use Your Information

We use your information to:

Process and fulfill your orders
Communicate with you regarding your purchase
Provide customer support
Send marketing emails if you have subscribed (you may unsubscribe at any time)
Improve our website, products, and customer experience
Detect fraud and maintain website security
Comply with legal obligations

Cookies & Analytics

Our website uses cookies and similar technologies to improve your browsing experience and understand how visitors use our website.

Cookies help us:

Remember your preferences
Analyze website traffic
Improve website performance
Measure the effectiveness of our marketing

You can disable cookies through your browser settings, although some features of the website may not function properly.

Third-Party Services

To operate our business, we work with trusted third-party service providers, including those that assist with:

Website hosting and e-commerce (Shopify)
Payment processing
Shipping and delivery
Email marketing
Website analytics
Advertising and marketing

These providers receive only the information necessary to perform their services and are required to protect your information.

Marketing Communications

If you subscribe to our newsletter, we may occasionally send updates about new collections, promotions, and brand news.

You may unsubscribe at any time by clicking the unsubscribe link included in every marketing email.

Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, loss, misuse, or disclosure.

While no method of internet transmission or electronic storage is completely secure, we continuously work to protect the information you share with us.

Data Retention

We retain your information only for as long as necessary to fulfill your order, provide customer support, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on where you live, you may have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal information where permitted by law
Withdraw your consent to marketing communications
Request information about how your personal information is used

To exercise these rights, please contact us using the information below.

International Visitors

TEMPÊTE ships internationally. Your personal information may be processed and stored in Canada or by trusted service providers located in other countries. By using our website, you acknowledge that your information may be transferred across international borders where permitted by applicable law.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements. The latest version will always be available on this page, and the "Last updated" date will be revised accordingly.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

TEMPÊTE Brand Inc.

Email: hello@tempetebrand.com