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Shipping policy

Shipping Policy for Tempête Brand Inc.

Thank you for shopping at Tempête Brand Inc. We are committed to providing you with a seamless and reliable shipping experience. This Shipping Policy outlines the terms and conditions regarding the shipment of your orders. By placing an order on our website, you agree to comply with this policy.

Order Processing Time:
a. We strive to process and ship all orders within 2-3 business days from the date of completion. Business days exclude weekends and public holidays.
b. Please note that order processing time may vary during peak seasons, promotional periods, or due to unforeseen circumstances. We appreciate your understanding and patience during such times.

Shipping Methods and Delivery:
a. We offer various shipping methods to meet your delivery needs. The available shipping options will be presented during the checkout process.
b. The estimated delivery time will depend on the shipping method selected and the destination of the package.
c. Once your order is shipped, you will receive a confirmation email with tracking information to track your package's progress.

Shipping Rates:
a. Shipping rates are calculated based on the weight, dimensions, and destination of the package.
b. The applicable shipping charges will be displayed during the checkout process before you complete your order.

International Shipping:
a. We offer international shipping to select countries. The available destinations will be presented during the checkout process.
b. Please note that international orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the order total or shipping fees.

Order Modifications and Address Changes:
a. Once an order is placed, we are unable to modify or make changes to the order details, including shipping address. Please ensure the accuracy of your shipping information before completing your purchase.

Delivery Issues and Lost Packages:
a. While we strive to ensure prompt and reliable delivery, please understand that unforeseen circumstances or carrier delays may occur. We are not responsible for any delays or issues caused by the shipping carrier.
b. In the event of a lost package or delivery issue, please contact our customer support team. We will work with you and the shipping carrier to resolve the issue to the best of our ability.

Contact Us:
If you have any questions, concerns, or inquiries related to our Shipping Policy or the shipment of your order, please contact us at or through our website's contact form.